Return & Refund Policy
We create every piece with love, passion and the highest attention to quality.
Our goal is to make you fall in love with our handmade products.
However, if for any reason you are not fully satisfied, we are here to help.
🧵 Eligibility for Returns
You may request a return if:
- The product is unused and in its original condition
- All tags, packaging, gift boxes/pouches are intact
- The request is made within 7 days of delivery
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To start a return, please contact us first at sales@gajeracrafts.com with:
- Your Order ID
- Product Name
- Reason for return
Please do not ship any product back without informing us first.
🧵 Refund Process
Once we receive and inspect the returned product:
- If the item is in original condition, we will approve the refund.
- Refunds are issued within 7 business days after we receive the product.
- Refunds will be processed to your original payment method.
🧵 Return Shipping Cost
- All return shipping costs are borne by the buyer.
- Please use a reliable, trackable courier to avoid loss or damage in transit.
- We are not responsible for lost return parcels.
🧵 If the Product Is Damaged or Not in Original Condition
If the returned item:
- is used,
- damaged,
- missing parts,
- or not in original packaging
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Then:
A partial refund will be issued based on the condtion of the product.
(We will inform you of the assessed value before processing.)
🧵 Non-Returnable Items
Due to hygiene and customization, the following cannot be returned:
- Custom-made or personalized items
- Earrings (for hygiene reasons, unless defective)
- Items bought during final sale or clearance
🧵 Exchange Option
If you prefer an exchange instead of refund, let us know.
We are happy to help you find another design you’ll love!
🧵 Need Help?
We value your trust more than anything.
If you have any questions about sizing, colors, or returns, please contact us — we’re always
here for you!
📧 Email: sales@gajeracrafts.com
Thank you for supporting handmade crafts and our artisan community.
Every purchase helps us keep traditional craftsmanship alive. 💛
GAJERA Crafts & Jewels was born not in a factory —but at a simple worktable filled with colourful threads, beads, mirrors and endless imagination.
I grew up watching the women in my family create beauty with their hands. No fancy machines. Just skill, patience and love. Those childhood memories planted a seed in me— and years later, that seed became this brand.
GENERAL INFO
BUSSINESS INFO
So gorgeous! So unique! Fit as modeled! High quality, beads are secure and comfortable to wear.
Design & Devloped by Sutariya Infotech