Shipping Policy

Handmade with love. Delivered with care.

At GAJERA Crafts & Jewels, every piece is handcrafted with attention and care before it reaches you. Our goal is to make your shopping experience smooth, transparent, and enjoyable from placing your order to receiving your handmade product.

🧵 Order Processing Time

Each product is carefully prepared and fully quality checked before dispatch.

  • Processing Time: 1–5 business days
  • Once dispatched, orders are usually delivered within 3–5 business days within India
 

For made-to-order or customized items, processing may take slightly longer. In such cases, we will inform you in advance.

🧵 Shipping Charges

Free shipping on all orders up to ₹21,999 within India 🇮🇳

All orders placed on our website are currently shipped within India only.

For orders above ₹21,999, please visit our Bulk Order Page or contact us for the best
shipping options and special pricing.

🧵 Estimated Delivery Time (India)

  • 3–5 business days after dispatch
  • Metro cities may receive orders faster.
  • Remote locations may take slightly longer depending on courier availability.
 

We use trusted and reliable courier partners to ensure safe delivery.

🧵 International Orders

At present, international orders are processed through our official Etsy store to ensure smooth payments, secure shipping, and buyer protection for our global customers.

International customers can place orders through our Etsy shop: gajeracraftsandjewel.etsy.com

We are working towards enabling direct international checkout on our website in the future.

🧵 Tracking Information

Once your order is shipped, you will receive an email with:

  • Tracking Number
  • Courier Partner Name &
  • Live Tracking Link
  •  

You can track your parcel anytime

🧵 Order Not Received or Delayed?

That’s unusual and we truly understand your concern.

Don’t worry. We’re here to help!

If your order is delayed or hasn’t arrived within the estimated time, simply contact us at
sales@gajeracrafts.com, We will check with the shipping partner and keep you informed until your order is delivered safely.

Your satisfaction is very important to us, and we will do everything possible to ensure your
order reaches you safely

🧵 Handmade Promise

All our products are handcrafted with love and care. Minor variations in color, texture, or design are a natural part of handmade craftsmanship and make each piece unique.

🧵 Incorrect Address Disclaimer

Please ensure that your shipping address is correct.
We are not responsible for parcels lost or delayed due to incomplete or incorrect addresses
provided by the customer.

🧵 Need Help?

For any questions about shipping, bulk orders or delivery times, feel free to contact us.
We are always happy to assist you!

Email: sales@gajeracrafts.com

Thank you for choosing GAJERA Crafts & Jewels.

Your support helps us keep Indian craftsmanship alive and empowers our artisans team.
We can’t wait for you to receive your handmade piece!